📦 Zezyn FAQ – We’ve Got Answers

1. How Do I Place My Order?

It’s easy! Just choose your preferred style, select your options, and click “Add to Cart”. Follow the checkout steps, and you’re done!
We’ll start crafting your custom gear and notify you as soon as it ships.

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2. How Long Will It Take to Ship My Order?

Production takes 18–21 business days.
For international orders, allow an additional 7–14 days for delivery, depending on the destination.

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3. Why Isn’t My Tracking Number Working?

Tracking numbers may take 5–7 business days to activate in the carrier’s system.
Still not updating? Sometimes packages are delayed or mis-scanned. If it doesn’t update after a few days, reach out to the shipping carrier or our team — we’ll look into it for you.

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4. My Order Is Late — What Should I Do?

If your order hasn’t arrived after:

• 21 business days (U.S.), or

• 30 business days (International)
  please contact [email protected] — we’ll jump in and assist immediately.

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5. What Payment Methods Do You Accept?

We currently accept:

• Visa

• Mastercard

• PayPal
  More payment options are coming soon!

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6. When Will I Be Charged?

Your card or PayPal will be charged immediately after placing your order.

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7. How Secure Is My Personal Information?

Zezyn takes your privacy and security seriously.
We use SSL encryption (Secure Socket Layer) to protect your data during checkout — the same standard trusted globally for secure payments.
Rest assured:

• Your payment info is encrypted during transfer,

• And is never stored after the transaction is complete.